Security Policy of the online store
"Compusale.az"
Payments. Payment by credit card online
Our site
is connected to Internet acquiring, and you can pay for the Goods with a Visa
or Mastercard. After confirming the selected Product, a secure window will open
with the payment page of the CloudPayments processing center, where you need to
enter your bank card details. For additional authentication of the cardholder,
the 3D Secure protocol is used. If your Bank supports this technology, you will
be redirected to its server for additional identification. For information on
the rules and methods of additional identification, check with the Bank that
issued your bank card.
Security guarantees
CloudPayments
processing center protects and processes your bank card data in accordance with
PCI DSS 3.0 security standard. Information is transmitted to the payment
gateway using SSL encryption technology. Further transmission of information
takes place through closed banking networks with the highest level of
reliability. CloudPayments does not share your card details with us or other
third parties. For additional authentication of the cardholder, the 3D Secure
protocol is used.
If you
have any questions about the perfect payment, you can contact the customer
support of the payment service by e-mail [email protected].
Online payment security
The
personal information you provide (name, address, phone number, e-mail, credit
card number) is confidential and not subject to disclosure. Your credit card
information is transmitted only in encrypted form and is not stored on our web
server.
We
recommend that you check that your browser is secure enough to make payments
online.
All
transactions with payment cards are carried out in accordance with the
requirements of VISA International, MasterCard and other payment systems. When
transferring information, special security technologies for online card
payments are used; data processing is carried out on a secure high-tech server
of the processing company.
Return Policy
In accordance with the
Consumer Protection Law, you can return fully functional equipment without
breaking the original packaging within 14 (fourteen) days.
When making an online
payment by means of payment cards, cash refunds are not allowed. The refund
procedure is governed by the rules of international payment systems:
The return of a good
quality product is possible if its presentation, consumer properties, as well
as a document confirming the fact and conditions of purchase of the specified
product are preserved;
If the consumer
refuses the goods, the seller must return the amount paid by the consumer to
him, no later than ten days from the date the consumer submits the relevant
demand.
To return funds to a
bank card, you must fill in the "Application for the return of
funds", which is sent at the request of the company to the email address,
and send it along with a copy of the identity document to the address [email protected]
Refunds will be made
to the bank card within 10 working days from the date of receipt of the
"Application for the return of funds" by the Company.
The refund amount will
be equal to the purchase amount. The term for consideration of the Application
and the return of funds begins to be calculated from the moment the Company
receives the Application and is calculated in working days, excluding holidays
/ weekends.
Confidentiality
1. Definitions
The Internet project compusale.az
(hereinafter referred to as URL, “we”) takes seriously the issue of
confidentiality of information of its clients and visitors to the site
compusale.az (hereinafter “you”, “site visitors”). We call personalized
information containing personal data (for example: full name, login or company
name) of a site visitor, as well as information about the actions you take on
the site URL. (for example: ordering a site visitor with his contact
information). We call anonymous data that cannot be uniquely identified with a
specific site visitor (for example: site traffic statistics).
2. Use of information
We use the personalized information of a
specific visitor to the site solely to provide him with quality services and
their accounting. We do not disclose the personalized data of some site
visitors URL to other site visitors. We never publish personalized information
in the public domain and do not transfer it to third parties. The only exceptions
are situations when the provision of such information to authorized state
bodies is prescribed by the current legislation of the Republic of Azerbaijan.
We only publish and distribute reports based on the collected anonymous data.
At the same time, the reports do not contain information by which it would be
possible to identify the personalized data of service users. We also use
anonymous data for internal analysis, the purpose of which is to develop
products and services URL
3. Links
The compusale.az website may contain
links to other websites that are not related to our company and owned by third
parties. We are not responsible for the accuracy, completeness and reliability
of the information posted on third-party sites, and we do not undertake any obligations
to maintain the confidentiality of information you leave on such sites.
4. Limitation of Liability
We do our best to comply with this
privacy policy, however, we cannot guarantee the safety of information in the
event of exposure to factors beyond our influence, the result of which will be
the disclosure of information. The compusale.az website and all information
posted on it are presented on an “as is” basis without any guarantees. We are
not responsible for adverse consequences, as well as for any losses caused as a
result of restricting access to the site URL or as a result of visiting the
site and using the information posted on it.
5. Contacts
For
questions regarding this policy, please contact: [email protected]