Privacy Policy

Security Policy of the online store "Compusale.az"

Payments. Payment by credit card online

Our site is connected to Internet acquiring, and you can pay for the Goods with a Visa or Mastercard. After confirming the selected Product, a secure window will open with the payment page of the CloudPayments processing center, where you need to enter your bank card details. For additional authentication of the cardholder, the 3D Secure protocol is used. If your Bank supports this technology, you will be redirected to its server for additional identification. For information on the rules and methods of additional identification, check with the Bank that issued your bank card.

Security guarantees

CloudPayments processing center protects and processes your bank card data in accordance with PCI DSS 3.0 security standard. Information is transmitted to the payment gateway using SSL encryption technology. Further transmission of information takes place through closed banking networks with the highest level of reliability. CloudPayments does not share your card details with us or other third parties. For additional authentication of the cardholder, the 3D Secure protocol is used.

If you have any questions about the perfect payment, you can contact the customer support of the payment service by e-mail info@compusale.az.

Online payment security

The personal information you provide (name, address, phone number, e-mail, credit card number) is confidential and not subject to disclosure. Your credit card information is transmitted only in encrypted form and is not stored on our web server.

We recommend that you check that your browser is secure enough to make payments online.

All transactions with payment cards are carried out in accordance with the requirements of VISA International, MasterCard and other payment systems. When transferring information, special security technologies for online card payments are used; data processing is carried out on a secure high-tech server of the processing company.

 

Return Policy

In accordance with the Consumer Protection Law, you can return fully functional equipment without breaking the original packaging within 14 (fourteen) days.

When making an online payment by means of payment cards, cash refunds are not allowed. The refund procedure is governed by the rules of international payment systems:

The return of a good quality product is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified product are preserved;

If the consumer refuses the goods, the seller must return the amount paid by the consumer to him, no later than ten days from the date the consumer submits the relevant demand.

To return funds to a bank card, you must fill in the "Application for the return of funds", which is sent at the request of the company to the email address, and send it along with a copy of the identity document to the address info@compusale.az

Refunds will be made to the bank card within 10 working days from the date of receipt of the "Application for the return of funds" by the Company.

The refund amount will be equal to the purchase amount. The term for consideration of the Application and the return of funds begins to be calculated from the moment the Company receives the Application and is calculated in working days, excluding holidays / weekends.

 

Confidentiality

1. Definitions

The Internet project compusale.az (hereinafter referred to as URL, “we”) takes seriously the issue of confidentiality of information of its clients and visitors to the site compusale.az (hereinafter “you”, “site visitors”). We call personalized information containing personal data (for example: full name, login or company name) of a site visitor, as well as information about the actions you take on the site URL. (for example: ordering a site visitor with his contact information). We call anonymous data that cannot be uniquely identified with a specific site visitor (for example: site traffic statistics).

2. Use of information

We use the personalized information of a specific visitor to the site solely to provide him with quality services and their accounting. We do not disclose the personalized data of some site visitors URL to other site visitors. We never publish personalized information in the public domain and do not transfer it to third parties. The only exceptions are situations when the provision of such information to authorized state bodies is prescribed by the current legislation of the Republic of Azerbaijan. We only publish and distribute reports based on the collected anonymous data. At the same time, the reports do not contain information by which it would be possible to identify the personalized data of service users. We also use anonymous data for internal analysis, the purpose of which is to develop products and services URL

3. Links

The compusale.az website may contain links to other websites that are not related to our company and owned by third parties. We are not responsible for the accuracy, completeness and reliability of the information posted on third-party sites, and we do not undertake any obligations to maintain the confidentiality of information you leave on such sites.

4. Limitation of Liability

We do our best to comply with this privacy policy, however, we cannot guarantee the safety of information in the event of exposure to factors beyond our influence, the result of which will be the disclosure of information. The compusale.az website and all information posted on it are presented on an “as is” basis without any guarantees. We are not responsible for adverse consequences, as well as for any losses caused as a result of restricting access to the site URL or as a result of visiting the site and using the information posted on it.

5. Contacts

For questions regarding this policy, please contact: info@compusale.az